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About me and Liberty Technology Services

Since 2020, I have been faithfully and patriotically serving small businesses in the Chicago suburbs as a Technology Service Provider. Prior to starting my own business, my tech expertise served the likes of such businesses as Staples EasyTech, AT&T, Comcast, and Geek Squad. I currently represent the Technology interests of over 20 local small businesses & sole proprietorships, managing over 100 computers and servers.

 

A Technology Service Provider (TSP) is a type of Managed Services Provider (MSP) that handles the Technology portion of your small business so that you can focus on the parts of your business that are more important to you and your profits.

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A TSP can be an individual, such as myself, or it can be a company with many technicians. Either way, one thing remains the same: A TSP is designed to help streamline the ability to protect your computers and other devices from hackers, viruses, malware, ransomware, hardware failures, data loss, theft, and many other types of business-interrupting downtime. This is accomplished through use of Remote Monitoring and Management (RMM) software.

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My approach to RMM is simple: Maximum Privacy, Minimum Downtime.

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Through my technology partners Pulseway & Bitdefender, my TSP suite offers features such as:

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  1. Bitdefender GravityZone Security:

    • Real-time threat detection and prevention

    • Cloud-based antivirus and anti-malware protection

    • Regular security updates to stay ahead of emerging threats

  2. Bitdefender Advanced Threat Security:

    • Proactive defense against sophisticated, modern attacks

    • Behavioral analysis and machine learning to identify complex threats

  3. Bitdefender Endpoint Detection and Response (EDR):

    • Continuous monitoring of endpoint security

    • Rapid incident detection and response

    • Forensic analysis to understand attack vectors and identify bad actors

  4. System Health Monitoring:

    • Automated monitoring of endpoint hardware and operating system

    • Early detection of vulnerabilities, performance issues, and hardware failures

    • Regular health reports for informed decision-making

  5. Pulseway Cloud Backup :

    • Secure data backups to prevent data loss

    • Completely automated for peace of mind

    • Encrypted storage with redundancy

    • Quick recovery in case of emergencies

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Ready to explore options for your business? 

Looking Out of a Skyscaper

Brandon T Kurtzweil
 

Technology Service Provider & System Administrator
Typing on a Computer

Mission Statement

My mission is to provide affordable and trustworthy IT services to homes and businesses in the Chicago area. I help my clients grow their businesses and protect their personal data by keeping their computers fast and secure in a time of increasing cyber threats. I am committed to delivering high-quality solutions and exceptional customer service.

Core Values

Secure

I value the security and privacy of my clients’ data. I use the best practices and tools to safeguard their information from unauthorized access, disclosure, or misuse. I respect their confidentiality and comply with all applicable laws and regulations.

Reliable

I deliver on my promises and meet your deadlines. I use the best tools and technologies to ensure my solutions are effective and efficient. I test and troubleshoot my work before I deliver it to my customers. I am always available and ready to help my customers with any issues or questions they may have.

Affordable

I value affordability and transparency in my pricing. I offer competitive and fair rates for IT services. I only charge customers for the things they actually need and use and never push an unnecessary upgrade. I communicate clearly and honestly about my fees and expenses. I never overcharge or surprise customers with hidden costs.

Honest

I am truthful and ethical in every job I do. I do not lie, cheat, or steal from my customers, partners, or competitors. I admit my mistakes and take responsibility when needed. I respect the intellectual property and privacy of others while upholding the highest standards of professionalism and conduct.

Green

For me, Reduce, Reuse, and Recycle is more than just a phrase; It's a part of my business. I value protecting the environment and creating sustainable value in my work.  I do this even if there's no profit, because I care about reducing e-waste and its harmful effects on the planet and the people, while proving computer equipment to those who can't afford to buy new.

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